RETURNS

In case of returns if you do not like your Jaipuri Samaan products, Mentioned here is our policy on returns:

  1. Products that only eligible for return, can be returned within 7 days of receiving the Parcel. Eligible for return products will be visible on our product page under the shipping information.
  2. In the unlikely event that your parcel arrives damaged or defective, you should email or contact us with photo of the damaged product with the Bar Code within 24 hours of receiving your order.
  3. All products will not be eligible for returns. In order to maintain fair deal to our craftsmen and artisans, as well as keep our prices fair, many items are "Items in Sale." Please make it a point to understand are not eligible for returns before purchasing unless they are defective or manufacturing defect is there.
  4. The Jaipuri Samaan's team team must approve and receive your return request. Once your request is approved only then return will be possible
  5. Once your return has been accepted, we will be happy to process your refund. If u choose to receive the refund in the form of credit , which will reflect in your Jaipuri Samaan account within 48 working hours from when the product will be picked up by our Delivery partner. In case, if you'd like to receive the amount back through same payment mode that you used to place this order, we will initiate the refund only after we receive the item in same condition and it has gone through the quality checks.
  6. Our objective is to process all returns within one week. If you have any query about your return, feel free to reach out to the Jaipuri Samaan's team at isha@jaipurisamaan.com.
  7. All returns are to the discretion of Jaipuri Samaan. But we're here with our core values to serve you well :)

For any other questions in regards with same or clarifications, please reach out to the Jaipuri Samaan's team at isha@jaipurisamaan.com

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